On 30th April 2020, Kovise Foundation Conflict Resolution International (KFCRI) under the guidance of the Project Advisor, Mr. Inbavijayan Veeraraghavan FICA, PAP-KFCRI, FCIArb (UK), successfully conducted a Webinar on the topic 'What makes a Good Commercial Mediator?'. The Panelist leading the webinar was Dr.Christopher To. He is the Chairman of the Hong Kong Institute of Directors, is the Past Chairman of the CIArb (East Asia Branch) and he is an Advisory Board Member of KFCRI as well. (https://kfcri.org/fx-b.php) The session was moderated by Mr. Dev Shanmuga, Managing Committee member of KFCRI. During the webinar, the leading panelist gave his views on what qualities are necessary to make a good commercial mediator. The session was concluded with a Q&A session, where the questions of the attendees were addressed. The recorded version of the Webinar can be accessed through the below link.